Contact Us

Get in touch with our team of cybersecurity and behavioural‑science experts to explore how Privci’s Human Vulnerability Scanner can strengthen your organisation’s security posture. Whether you're comparing solutions or ready to take the next step, we're here to guide you with clarity, insight, and support.

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Get in Touch

Sales Inquiries

For new business, enterprise pricing, and solution consultation:

sales@privci.com

Monday-Friday: 9am-6pm GMT

Technical Consultation

For technical questions, architecture review, and implementation planning:

support@privci.com

MSP & Partner Program

For managed service providers and technology partners:

msp@privci.com

Headquarters

Privci Ltd.

85 Great Portland Street, First Floor

London W1W 7LT, United Kingdom

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Frequently Asked Questions

Answers to the most common questions about Privci, our science, and our platform

What happens after I submit a contact request?

Within 24 hours, a member of our team will reach out to schedule a short discovery call. We’ll explore your current security challenges, organisational goals, and whether the Human Vulnerability Scanner is the right fit. If it is, we’ll arrange a personalised demo tailored to your environment.

How long does implementation take?

You can begin your 30‑day Human Vulnerability Scan within 24–48 hours. Full platform rollout typically takes 2–4 weeks depending on your size, integrations, and internal processes. Our team provides hands‑on onboarding, training, and support throughout the entire setup.

Can I try Privci before making a purchase?

Yes. We offer a full-featured 30‑day free trial of the Human Vulnerability Scanner for up to 100 users. You’ll receive access to all behavioural engines and a complete vulnerability report at the end of the scan. No credit card is required.

Do you offer custom enterprise or MSP pricing?

Yes. We provide tailored pricing for enterprises, MSPs, and organisations with unique requirements such as on‑premise deployment, custom integrations, or large‑scale behavioural programmes. Contact our team for a customised proposal.

What support is included with Privci?

All plans include onboarding assistance, admin training, and ongoing technical support. Enterprise clients receive a dedicated Customer Success Manager, quarterly behavioural insights reviews, and priority access to new research and features.

How does Privci handle employee data and privacy?

Privci is built with strict ethical and privacy safeguards. We collect only the data required to measure behavioural risk, and all data is encrypted in transit and at rest. We never sell, share, or repurpose user data. Organisations maintain full control over their information at all times.

How does Privci measure human vulnerability?

Privci uses five behavioural engines grounded in peer‑reviewed research, including COM‑B, risk perception models, and decision‑making frameworks. Over 30 days, the platform passively and actively assesses behavioural patterns, habits, and risk signals to generate a comprehensive Human Vulnerability Score.

Does Privci integrate with our existing tools?

Yes. Privci integrates with major identity providers, HR systems, and security tools. We also offer API access for custom workflows and data pipelines. Our team will guide you through the best integration approach for your environment.

Will employees feel monitored or judged?

No. Privci is designed to empower, not punish. We never use shame‑based tactics or intrusive monitoring. Our interventions are supportive, personalised, and grounded in behavioural psychology to encourage positive change without fear or pressure.

Is Privci suitable for MSPs and MSSPs?

Absolutely. Privci offers multi‑tenant dashboards, automated reporting, and scalable pricing designed specifically for MSPs and MSSPs. Our platform helps service providers deliver measurable human‑risk reduction and clear ROI to their clients.

Is Privci ethically designed?

Yes. Privci is built on ethical behaviour‑change principles. We avoid manipulative techniques and ensure all interventions respect autonomy, dignity, and privacy. Our research team continuously reviews our models to maintain the highest ethical standards.

How quickly will we see results?

Most organisations see measurable behavioural improvements within the first 30 days. The Human Vulnerability Report provides clear insights, risk trends, and recommended interventions to reduce human‑related incidents over time.